LexisNexis Risk Solutions Introduces Recall Clarity Helping Automakers Identify, Locate and Contact Current Owners of Recalled Vehicles
LexisNexis® Risk Solutions, a leading provider of data, analytics, and technology for automakers and insurers, today announced the launch of LexisNexis® Recall Clarity(TM), a solution that assists auto manufacturers in the owner identification process for safety-related recalls. According to the NHTSA, over 1,000 recalls were issued in 2018 affecting more than 35 U.S. million motorists. In the event of a recall, customer outreach teams are tasked with getting vehicles repaired by finding recalled vehicle owners and leading them to the dealership for service. This process has become increasingly more difficult due to changes in vehicle ownership on secondary markets. With more than 40 million used cars sold in the U.S. each year, compounded by the fact that more than 45 million people move each year, the need for an efficient way of notifying the owner of a recall, which in some cases can be life-threatening, is crucial.
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