Craneware (AIM: CRW.L), the healthcare market leader in automated value cycle solutions, today announced it is successfully leveraging a consultative implementation approach across all solutions to measurably improve customer financial and operational performance. This approach is founded upon LEAN principles for effective process development and includes utilizing voice of the customer exercises to develop Critical-to-Quality (CTQ) trees; discovery questionnaires; role assessments; and application-specific value scorecards.