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Tag: Georgia

Decooda’s CX Workout Software Ranked as a Leader in Customer Journey Mapping Platforms Evaluation by an Independent Research Firm

Decooda International was among the select companies that Forrester invited to participate in its report: The Forrester Wave(TM): Journey Mapping Platforms, Q2 2020. In this evaluation, Decooda’s top scores were in Journey Testing and Optimization (tied), User Research, Planned Enhancements and Services, Client experience, and Usability.

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Ingenico North America Reenforces Commitment to Customer Delivery

Ingenico Group, the global leader in seamless payments, today announced that Damian Tanenbaum has been appointed as head of customer delivery and chief operating officer (COO) for North America. He brings 25+ years of operations leadership experience and has a track record of delivering world-class support within the payments industry. This appointment will help the conpany continue to deliver on its commitment to providing its industry partners and merchant customers in a variety vertical markets, including retail, grocery, food & beverage, hotel & lodging and healthcare, among others with the ability to drive better customer experiences.

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WorkN and Sense Partner to Modernize Candidate Engagement and Drive Mobile-First Communication

Today WorkN, the mobile-first on-demand staffing platform, formalizes a partnership with Sense, the industry-leading engagement platform for staffing. The partnership will streamline mobile communication to candidates and contractors throughout the talent lifecycle – increasing recruiter productivity, driving increased fill-rates, and maximizing talent engagement.

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TRAX® Analytics Leads Smart Restroom Technology Post-Pandemic At Hartsfield-Jackson Atlanta International Airport

To help the busiest airport in the U.S. return to pre pandemic traffic and run cleaning operations more efficiently TRAX Analytics (TRAX), the data-driven provider of innovative?information technology (IT) solutions for airports and other public venues, announced today a full expansion of its smart restroom solution throughout Hartsfield-Jackson Atlanta International Airport (ATL).

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Sharecare Earns 13 Digital Health Awards for Well-being Engagement Resources, Snags Top Honors for COVID-19 Efforts

Sharecare, the digital health company that helps people manage all their health in one place, today announced it was recognized in the Spring 2020 Digital Health Awards with 13 awards, including four top honors for the content, resources and programs it developed in rapid response to COVID-19. Hosted by the Health Information Resource Center, a national information clearinghouse for professionals who work in consumer health fields, the biannual Digital Health Awards recognize the world’s best digital health resources for consumers and healthcare professionals.

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Aptos Releases Quick Start Omnichannel and Merchandising Solutions To Help Retailers Rebound Faster From COVID-19 Disruption

Aptos, a recognized market leader in retail technology solutions, yesterday concluded its two-day virtual conference, Aptos Engage Digital. Attracting registrations from 1,100 retail professionals from around the world, the event spanned three keynotes, four tracks and 15 breakout sessions. Recurring themes across the event were the impact of COVID-19 on the retail industry, the resiliency retailers demonstrated, and Aptos’ commitment to supporting its customers throughout the crisis and beyond.

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